How Most Trades Businesses Are Leaving Money on the Table with Missed Calls

Close-up view of a smartphone displaying apps, held by a hand, with a blurred laptop in the background.

Let’s talk about something that’s costing you serious money: missed calls. If you’re like most contractors I work with, you’re probably missing 3-5 calls a day while you’re on the job. That doesn’t sound like much until you do the math.


Let’s break it down: Say each job averages $1,500. If you’re missing just 3 calls a day, that’s 15 missed opportunities every week. Even if only half of those would’ve turned into jobs, you’re looking at losing $11,250 in potential revenue. Every. Single. Week.


Here’s the thing – you can’t be expected to answer every call while you’re up on a roof or deep in an electrical panel. That’s not just bad for business, it’s dangerous. But here’s what most people don’t realize: those customers who can’t reach you? They’re not leaving voicemails. They’re calling the next guy in their Google search.


The solution isn’t hiring a full-time receptionist or trying to juggle calls between jobs. We’ve found that a simple automated text-back system can recover up to 75% of those missed opportunities. When someone can’t reach you, they get an immediate text asking about their project, and you can follow up when you’re free. It’s that simple.


Bottom line: Stop bleeding money from missed calls. Your competition is already figuring this out – don’t get left behind.